Do you have questions regarding a Notice of Code Violation issued by the Department of Neighborhoods (DON)? The department’s Inspections & Public Service Call Center can assist you. Call (832) 394-0600, Monday through Friday, 8AM to 6PM and Saturday & Sunday, 8AM to Noon, or send an email to firstname.lastname@example.org. The Call Center can assist you with questions regarding code violation notices, city code compliance requirements, citations, liens, hearings and records requests. Spanish language assistance is available. The IPS Call Center was established in the aftermath of Harvey to enhance customer service to Houstonians impacted by the floods.